Terms of Services

Effective Date: June 2026

Welcome to KTKreations. By accessing or purchasing from our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. General

These Terms & Conditions govern your use of our website and the purchase of products offered through our online store. By placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

2. Products

We specialize in thoughtfully curated luxury gift boxes featuring beauty, self-care, and lifestyle products.

While we strive to ensure all product descriptions, images, and pricing are accurate, slight variations in packaging, colors, or product availability may occur.

If a particular item becomes unavailable, we reserve the right to substitute it with a product of equal or greater value while maintaining the overall quality and theme of the gift box.

3. Orders

Once an order is placed, you will receive an order confirmation via email.

We reserve the right to:

Accept or decline any order.
Cancel orders due to pricing errors, product availability, or suspected fraudulent activity.
Limit quantities purchased per customer.

If your order is canceled after payment has been received, you will receive a full refund.

4. Pricing

All prices are listed in USD and are subject to change without notice.

Applicable taxes and shipping charges will be calculated during checkout where required.

5. Payment

We accept secure online payments through our approved payment providers.

Orders will only be processed after payment has been successfully received and verified.

6. Shipping & Delivery

We aim to dispatch orders within the estimated processing time displayed on our website.

Delivery times are estimates and may vary due to:

Courier delays
Weather conditions
Public holidays
Incorrect shipping information

We are not responsible for delays once the order has been handed over to the shipping carrier.

Customers are responsible for providing accurate shipping information.

7. Returns & Refunds

Due to the nature of curated gift boxes and personal care products, returns may only be accepted if:

The product arrives damaged.
Incorrect items were received.
The order is defective upon delivery.

To request a return or replacement, please contact us within 48 hours of receiving your order and include photographs of the issue.

Returned items must remain unused and in their original packaging.

Refunds will be processed after inspection and approval.

8. Cancellations

Orders may be canceled before they have been processed or shipped.

Once an order has entered production or has been dispatched, cancellations cannot be guaranteed.

9. Personalized Orders

Customized or personalized gift boxes are made specifically for each customer and cannot be returned or exchanged unless damaged or incorrect.

Please carefully review all personalization details before placing your order.

10. Gift Messages

Customers are responsible for ensuring the accuracy of any gift message provided.

We reserve the right to refuse messages containing offensive, abusive, or inappropriate content.

11. Intellectual Property

All content on this website, including text, graphics, photographs, logos, branding, product designs, and website design, is the property of Ktkreations and may not be copied, reproduced, distributed, or used without written permission.

12. Limitation of Liability

To the fullest extent permitted by law, Ktkreations shall not be liable for any indirect, incidental, or consequential damages arising from:

Use of our website
Delayed deliveries
Product availability
Third-party courier services

Our total liability shall never exceed the amount paid for the purchased product.

13. Privacy

Your privacy is important to us.

Any personal information collected during your purchase will be handled in accordance with our Privacy Policy and used solely for processing orders, customer service, and improving your shopping experience.

14. Promotional Offers

Promotional discounts, coupon codes, and special offers:

Cannot be combined unless stated otherwise.
Have no cash value.
May be withdrawn or modified at any time.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of State of Connecticut , without regard to conflict of law principles.